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The Cardiac psychology service is available to children and families affected by childhood heart disease in NSW. 

To contact the team call 02 7825 0088. Leave a message and they will return your call as soon as possible.  

 Child Life Therapy aims to minimise stress and normalise the hospital setting, helping children to cope positively with their healthcare experience.â€�

Our child life therapists can support developmentally appropriate play and self expression activities as well as procedure education and medical play to facilitate distraction and coping.   

If you wish to book a pre-admission visit with a Child Life therapist, please call (02) 7825 3717.

Volunteers are available if you need someone to sit or play with your child when you can’t be there. 

The Edgar Stephen Ward social worker is available to offer counselling and support to patients, parents, carers and families. 

They can offer a range of support including emotional support and guidance in relation to your child’s medical condition, family and relationship concerns, coping with stress, and accessing hospital and community resources. 

Please ask your nurse if you would like to speak to a social worker. 

The Aboriginal Health Unit, located on level one of the hospital, provides information and support for Aboriginal families. It is a place where Aboriginal families can meet, have a cup of tea, share a meal or use their phones in a relaxed, culturally appropriate environment.  

The Aboriginal Health Education Officer (AHEO) provides support to Aboriginal families who come to the hospital. 

You can call the AHEO Monday to Friday, 8am to 5pm on (02) 7825 2616 or by dialing 52616 from any hospital phone. You can also ask a member of staff to page the AHEO for you. The AHEO can also help to link you with other support services that you may need. 

• Services for Aboriginal families

The hospital has a chaplaincy service in most denominations who visit the ward regularly to provide support to you and your family. Please ask you nurse to contact them if you would like to speak to someone.  

• See staff who can help around the hospital

The patient friend liaises between the patient, the family and the hospital to provide support and information about procedures, services and facilities. 

The patient friend assists, supports patients and their families to have their comments, concerns and complaints addressed in a respectful and timely way by appropriate members of staff.

If you have any concerns, you should speak to the nursing unit manager on your child’s ward in the first instance. If you would like help with a problem that remains unresolved, please contact the patient friend.